1) Refund Policy: Reservations for classes at the Baltimore Chef Shop are non-refundable. Given 48 hours written notice before the date of your class, you may transfer your reservation to a future class if you are unable to attend. Due to limited class space, we cannot transfer credit within 48 hours, but encourage you to send a friend in your place in the case of a last-minute situation that prevents your attendance.
2) Child Attendance Policies: Kids ages 13-17 are welcome to attend a selection of our normal daytime classes provided they are accompanied by an adult. Tickets must be purchased for each person in attendance. Minors are not able to attend the evening, Couples Cook, and Intermediate classes. Children ages 8-12 may attend Parent and Me classes. One adult must attend for every child enrolled.
3) Children's Private Class Policies: Children ages 8 and up are allowed to cook and handle knives. Kids ages 6-7 years old can help by measuring, mixing, stirring and pouring ingredients, but we advise that they do not cook or handle knives. Younger than 6 years old can attend and eat or spread frosting with the help of an adult.
4) Private Class Policies: We must receive a 50% non-refundable deposit to schedule a private class. If we are contacted within 2 weeks prior to the requested date, we will require a full non-refundable deposit. Private class requests within one week of the requested date will require a completed contract and payment on the day of the request, as well as verification of kitchen availability.
5) Gift Certificates: Gift Certificates are non-refundable and hold no cash value. Gift certificate value may be transferred to another person with written approval from Baltimore Chef Shop LLC
6) Weather Policy: Baltimore Chef Shop will often follow Baltimore City closings, as well as information gathered by the National Weather Service; however, there are occasions where we make an exception. Cancellations due to weather are always in the interest of the safety and well-being of our staff and our clients.
In the event of class cancellations due to inclement weather, we will send out an email notification and post an announcement on our Facebook page. Announcements will be posted at least one hour before the class start time if the class is cancelled. Please do not feel obligated to travel to class if you are uncomfortable with the weather conditions.
Baltimore Chef Shop is not able to schedule make-up classes or provide refunds for classes canceled due to inclement weather; however, if we decide it is necessary to cancel a class, we will assist you in transferring your enrollment to a future class.